Ecommerce & Digital · Braunton, Devon

Fiery Digital.

Hi, I'm Sophie Hawkins. I work full-time as Ecommerce and Digital Experience Manager at Dryrobe®, and I co-founded Find A Treat in 2024. This is a space to share my work, background and the things I'm building.

Shopify SEO CRO UX Product TikTok Strategy Klaviyo GA4
// Sophie Hawkins
Founder & Specialist
Ecommerce & Digital Experience Manager · Dryrobe® · Find A Treat Co-Founder
10+
Years ecommerce
5+
Major brands
@23
First business
🏆
Award-winning app
Dryrobe® Find A Treat Harrods Signet iCandy
My story

Built in the fire, not the classroom

I took over a menswear shop called GetUp Clothing at 23 with no playbook, no safety net and a lot of stubbornness. I taught myself Shopify, SEO, buying, visual merchandising, digital marketing and photography, all on the job, all under pressure.

That experience gave me something that boardrooms don't: real commercial instinct. Since then I've taken those instincts through Harrods, Signet Jewelers, iCandy World and into my current role as Ecommerce & Digital Experience Manager at Dryrobe®, one of the UK's most exciting outdoor lifestyle brands.

Alongside that, I co-founded Find A Treat in December 2024, an award-winning app that helps people locate real-time ice cream vans and mobile vendors across the UK. I also studied Visual Display & Fashion Branding at the Fashion Retail Academy, which gave me the creative foundation everything else is built on.

"I don't build things to look good on a deck. I build things because I want people to genuinely love using them."

Sophie Hawkins, Braunton, Devon
🌊
Dryrobe®: Ecommerce & Digital Experience Manager
Full-time · Sep 2025 – Present · Braunton, Devon
Leading ecommerce and digital experience on Shopify Plus for one of the UK's most exciting outdoor lifestyle brands.
🌊
Dryrobe®: SEO & Ecommerce Consultant
Contract · May 2025 – Sep 2025 · Remote
SEO and ecommerce consultancy before transitioning into a full-time role. Drove discoverability and conversion strategy.
🍦
Find A Treat: Co-Founder
Full-time · Dec 2024 – Present · Mobile Application Development
Award-winning real-time app for discovering ice cream vans and mobile vendors. Leading product, UX, SEO, brand & growth.
👶
iCandy World: Ecommerce Executive
Full-time · Sep 2024 – Apr 2025 · 8 months
Ecommerce and digital merchandising on Shopify Plus. Focused on conversion rate optimisation and product presentation for a premium baby lifestyle brand.
💍
Signet Jewelers: Online Product Information Specialist
Full-time · Aug 2022 – Aug 2024 · 2 years
Product information management and product launch across a global jewellery retail group. Developed deep expertise in product data, launch processes and online merchandising.
🏆
Harrods: Online Concession Coordinator
Full-time · Nov 2021 – May 2022 · Knightsbridge, London
Managing online concessions and product information for the world's most iconic luxury department store.
👕
GetUp Clothing: Owner
Age 23 · 3 Years · Where it all started
Took over a menswear shop and built everything from scratch. Self-taught in Shopify, SEO, buying, marketing and operations.
What I do

Growth that doesn't go cold

A rare blend of creative instinct, technical confidence and commercial awareness, built over a decade of doing it for real.

🛒

Ecommerce Growth

From collection architecture to checkout flow, I know the levers that move conversion and I pull them without breaking what's already working.

Shopify Liquid CRO Merchandising PDP Optim.
🔍

SEO & Discoverability

Search is everywhere: Google, TikTok, Instagram, internal search. I build discoverability into content and structure from the ground up.

SEO Strategy Content Architecture TikTok SEO Search UX

UX & Conversion

I spot friction before customers do. Journey mapping, mobile-first thinking and navigation fixes that feel invisible, because the best UX always does.

UX Design Journey Mapping Mobile-First Funnel Optim.
📱

Product & App Strategy

Co-founder of an award-winning app. I bring product thinking, feature ideation, UX copy and growth loops, bridging the gap between idea and reality.

Product Direction Feature Ideation Growth Loops UX Copy
📣

Social & Brand Marketing

Campaigns that feel culturally alive, not corporate. Viral TikTok concepts, founder storytelling, PR angles and brand moments people actually share.

TikTok Instagram Founder Content Campaign Strategy
⚙️

Tech & Analytics

Not a traditional engineer, but a practical implementer. GA4, Klaviyo, Meta Ads and conversion tracking set up in ways that actually answer real questions.

GA4 Klaviyo Meta Ads Tracking
Featured project

Co-founding Find A Treat 🍦

Find A Treat is an award-winning mobile app that lets you locate live ice cream vans, coffee vans and mobile food vendors in real time across the UK. I co-founded it in December 2024 and it launched in June 2025.

I lead product direction, UX, SEO, branding, growth and social. The brand deliberately taps into British nostalgia, seaside culture and community joy. It's a lifestyle brand that happens to be an app.

📍

Real-Time Vendor Tracking

Live map of ice cream vans and mobile vendors near you, updated in real time.

🔔

Pings: Hyperlocal Notifications

Get notified when your favourite vendor is nearby. Location-aware, timely and delightful.

🐰

Culture-First Campaigns

Easter Bunny van hunts, mystery pings, "the map was leaked by bunnies": internet moments, not just ads.

Visit findatreat.com →
🍦
🚚
2 vendors nearby
🍦 Mr Whippy · 0.3 mi away
How I work

Principles that actually run the show

Momentum beats perfection

I learned this at 23 running my own shop. Waiting until something is perfect is the fastest way to go nowhere. Start, learn, improve, then start again.

🔍

Search is everywhere now

Google is just one channel. I build discoverability into everything: TikTok, Instagram, in-app, internal search. If people can't find it, the quality doesn't matter.

❤️

Brands must feel human

The strongest brands don't just sell; they make people feel something. I build for emotional resonance and cultural relevance, not just conversion rates.

🎯

Friction kills everything

Every extra click, every confusing label, every broken journey is a customer you've lost. I'm obsessive about removing it before users even notice it's there.

// Ready to work together?

Let's build something worth building.

Whether you need an ecommerce specialist to grow your brand, strategic direction for a digital project, or a creative partner who doesn't do things quietly, I'm your person.